Tag: communications

Library Outreach in Public Health

Lindsay DavisLeave a comment

I meant to do a check in regarding my new job for both September and October, which I will get to eventually, but I just had to share about my library outreach success story.

As you may recall, the UC Merced Library launched a liaison program in late August. We have a small staff, so we don’t have subject specialist roles that involve collection development in that area. Four us were assigned to the School of Social Sciences, Humanities, and Arts. There are a number of minors, undergraduate, and graduate degrees in these areas, so we split them up. My primary areas are public health, management, and economics. Public health has both an undergraduate and doctoral program.

Our task for the semester was to begin connecting with the graduate group chairs. A colleague and I met with the Social Science graduate group chair to explain about the liaison program and possibly get ideas for how to communicate with the faculty and graduate students working in public health, management, and economics. Since public health is the only social science program with a graduate program, the conservation leaned more towards public health. I had already talked with our Head of Collections and Deputy University Librarian about previous conversations the Library had had with public health faculty, so that gave me some history. The grad group chair also briefly went over these previous  conversations, mostly related around access to some specific journals and data services. The grad group chair gave me the contact name of a professor who teaches a professional seminar for first-year doctoral students and said he would send me an email list of all of the graduate students in public health. The list he sent me included not only student names and contact information but also had the name of each student’s faculty mentor. I made contact with the professor of the class the grad group chair had mentioned, asking if there was something we could do for her students. I sent out a couple of messages, knowing it was a busy time of year, and waited.

While waiting, I discovered that there is a Public Health Seminar Series. I had missed the first talk already, but I contacted the professor who coordinates this series, explaining who I was and that I thought it might be beneficial for me to come to these talks to learn more about public health research. She was very welcoming and seemed pleased about my interest. I wasn’t able to stay for the whole talk due to an appointment, but I took notes and followed-up with the coordinator about the featured researcher’s work. (If you’re interested, the researcher is Dr. Joan Casey, and she discussed her article “High-Density Livestock Operations, Crop Field Application of Manure, and Risk of Community-Associated Methicillin Resistant Staphylococcus aureus Infection in Pennsylvania.”)

A little more time passed, and I decided that I needed to contact the students directly. Rather than send out a text-heavy email, I opted for this simple Smore newsletter to introduce myself, the new liaison program, and offer some general services. I also included the link to the article that was discussed at the Public Health Seminar Series for those who, like me, may have missed the citation or were not able to attend the talk. I sent the newsletter to two groups–the students and faculty mentors. I was able to craft different introductory statements in the email that was sent via Smore, so I explained to the faculty mentors that their students had received this information from me. (P.S. The newsletter was viewed 120 times! I also found out that we have a subscription to Mail Chimp, so I will try that next semester.)

The professor I had been trying to contact got a hold of me within a couple of hours after sending out the newsletter! She asked if I could give a session on how the librarians might be able to support students conducting systematic reviews. Thankfully, my colleague, who is the secondary liaison for public health, had done a MOOC on systematic reviews. She sent me some of the materials, so I could look at them. I found a number of useful online guides other libraries have created, which helped me learn more about systematic reviews. After doing some more research on the topic, we created a lesson plan.  The online guides I had looked at also served as the foundation for an online guide we created for the students (below is a screenshot).

Screenshot of Systematic Reviews Guide

We gave the workshop last week, and, although there were parts I could have been better in, it was successful! Some of the students took notes and asked us several questions. We also got good feedback from the students as we were packing up. They seemed happy to have a guide to refer to when doing their own systematic reviews.

The happy story could end here, but it doesn’t. It gets even better.

I sent out a second newsletter with the link to the systematic review guide, information about signing up for an ORCID ID (this campaign had been part of our Open Access Week programming), a reminder about the third installation of the Public Health Seminar Series, and some videos related to using RefWorks. I got a thank you from the professor about coming into her class for the systematic reviews workshop after sending out this second newsletter.

The third installation of the Public Health Seminar Series was this past Tuesday. The talk was given by Dr. Kurt Schnier, an economics professor at UC Merced, who has done work related to organ donation. He spoke about an article under review, “Subsidizing Altruism in Living Organ Donation.” Almost all of the students who had been at the workshop were there, and they recognized me. After the talk, a student asked me about making an appointment to learn how to use RefWorks. When I first walked in, I had heard her talking to someone about some issues she was having accessing an article via Google Scholar, so I asked about that, too. As I was getting up to go, the students mentioned that they were staying to talk to the researcher about his work a bit more, and they asked me to stay!  As the students gave their introductions, I asked the series coordinator if it was okay if I stuck around; it was fine.

It was very interesting to hear some of the students’ concerns. For example, a student was worried that the research she was working on now might pigeon-hole her somehow. The economics professor gave a very good response–that the skills they are learning as graduate students can be applied to the research they will be doing in the future. His background is also varied–he looks at both environmental and health topics through the lens of economics–so that helped eased some of the concerns. I appreciated the connection to lifelong learning; as a librarian, I try to emphasize to freshmen students that the information literacy skills they are learning will help them not only in completing their immediate assignment but throughout their college career and beyond. Even if students aren’t writing papers in the future, they can use what they have learned about information in their work and daily lives.

At the end of this discussion, another student asked me if the library had any book clubs. We don’t, but I am going to look into this. When I got back to my office, I emailed the student who had asked about RefWorks, asking when she would like to come by, and I also asked her about the articles again. She got in touch with me this morning, and I was able to help her track down the articles.

I’m really excited about the the connections I have begun making with our public health graduate students.

Documenting the Future (& Past)

Lindsay DavisLeave a comment

As of yesterday, I have exactly one month before I leave Merced College, and I have started preparing for the new librarian who will be making the Los Banos Campus Library his or her new work home. (Here is the job ad for the position I am leaving, by the way.)

Last summer, Meredith Farkas’ American Libraries column was about what to do to ensure your projects continue after you’ve left a position, “Future-Proof Your Project.” Documentation is so important when leaving a job. When I got my position, documentation wasn’t necessary because my predecessor (and librarian mentor) was switching to the other campus, so I could easily call to ask questions. I have been working on a Word document that is simply a list of things to know: a little library history, accounts to get set up (LibGuides, Text-a-Librarian, Sirsi Workflows, etc.), collection needs and procedures, things I worked on and things I still wanted to do, etc. I also have a message about how important it is for him or her to make the library his or her own; I have my strengths, and the new person will have other strengths. I also included my personal email and cell phone number. I have nine single-spaced pages so far.

I added the librarians at the other campus as co-owners to all of my LibGuides, so they can share those with the new librarian. I got rid of paper and digital files the new librarian won’t need and re-organized the file drawers.  Our campus has a shared drive, so I am updating the Library folder in there, too, with various folders for electronic copies of handouts, important forms, instruction calendars, and other things I mention in the Word document I am writing up.

I switched all my listserv subscriptions to my Gmail, started forwarding a few emails, and boxed up the things to take home, including a binder full of flyers I made over the last few years for displays, events, and contests.

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I also started cleaning out my office.

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Doing these things has also helped me realize that I was able to accomplish some good things in the three years I was full-time in Los Banos. Ultimately, I am glad I was able to be an energizing force on our small campus. Their librarian wasn’t a shushing, stern type. I was able to make small steps to get a more user-centered space. Culture is the hardest thing to shape, but I made progress. I was able to have some fun displays, contests, and activities, including Game Nights. Through these and other communication efforts, the faculty and student groups began to see and use the library as a campus hub. Our student government even had a campus suggestion box in the Library at one point. And let’s not forget about the food pantry! I feel great that the faculty and staff knew they could count on the Library to help, in both instructional and non-instructional efforts. I was able to build solid relationships in our campus community.

And the students knew they could count on me, too. To quote one of the student comments on my evaluation this year, “Definitely not the crusty old librarian stereotype.” I feel really good about that.

Los Banos Info Flyer (for Faculty)

Just the Highlights

Lindsay DavisLeave a comment

Librarian Design Share

Library informational handouts and brochures–the kind we give away at orientations, fairs, and workshops–can easily suffer from the classic librarian pitfall: TOO MUCH INFORMATION. Striking the right balance between needed information and visual interest is a challenge. Lindsay Davis, librarian at the Los Banos Campus Library at Merced College has created informational flyers for students and faculty that touch on all the library “highlights,” those crucial services and bits of information that will make the most impact with library users.

Los Banos Info Flyer (for Students) Flyer for Students

Here’s Lindsay discussing her design:

This is the beginning of my third academic year as the Los Banos Campus Librarian of Merced College, a community college located in California’s Central Valley. When I give an instructional session, I usually give out a handout that covers basic library information printed in black and white on muted yellow card stock (we only have a few color options through duplication…

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Startup Communications

Lindsay DavisLeave a comment

I just really love the honesty in Meredith Farkas’ latest column in American Libraries. In talking about pitching an idea that didn’t take and then one that was a good fit, she reminds shiny new librarians (that means ME!): “The problem wasn’t [XYZ]; it was trying to solve problems that didn’t exist” (Farkas, 2015).

I have always been an ideas person. and I get really excited about all the library things, but the things I do have got to fit our community. I have let projects go because they don’t work, but that’s the nature of this thing–you have to keep figuring it out until you get a sense of what will work at your library. It takes time. (You have to think like a startup.)

For example, last year, to keep the library on the radar, besides my monthly email update, I was also doing a weekly feature called Tech Tuesday where I would share three apps, websites, or other technology tool. It was really time-consuming, and I never really heard back from anyone, so I stopped after a couple of months. What purpose was it serving? Was it just to keep people reminded about the Library in a non-traditional-to-them way? I realized right then that it was pointless to do this. As faculty, we are inundated with emails–committee updates, college advertisements, listservs, etc. I was just adding to the information overload problem and making myself frustrated.

Fast forward to this year. What I did for faculty and staff at the beginning of the semester (about 3 weeks in) was one big online newsletter using Smore. It was bright and colorful, and it had a hilarious video about books that parodied Mark Ronson’s/Bruno Mars’ “Uptown Funk.” I got great feedback! Our small campus also has an email newsletter called Tuesday Tidbits (it used to be called the Monday Memo) where faculty submit updates for committees on which they serve as our campus’ representatives and other relevant campus news. Our faculty lead puts it together. Since more people read that, after I did my initial newsletter and email introduction, I started supplying updates on a weekly basis to Tidbits. In my first update this semester, I also resubmitted the link to my initial online newsletter for those who may have missed it. It seems to be going a lot better doing it this way!

Our college recently started a distance education newsletter for updates related to online education. The distance education coordinator, who is also a history professor, recently asked for people to send ideas they may have for the newsletter. Since I am really into DIY visual content, I asked her if she thought a resource list for online presentation and infographic-making tools might be of value (obviously, this also has value for web-enhanced classes). I didn’t want to start off with “this is what the Library can do for you, etc.” Plus, since this is for the whole district, it’s probably not appropriate for me to do anything like that without talking to my colleagues or our temporary director! I actually would really love to write on the behalf of the Library, but my hope is that maybe the list will show that we should be writing something, perhaps on a rotational basis?

Anyway, the DE coordinator agreed! I submitted my draft last night. Distance education is the hot thing in our college district, so I suspect this might be a great place to spread the word about online library services and librarian expertise. I am hoping this can help solve our district-wide library faculty-instructional faculty communication (image?) problem. We actually do a lot of face-to-face advocating, but since there are only four of us, we only can go so far.