Bias in Your Search Results Lesson @ CCLI 2019

In early May, I presented a lightning talk at the California Conference on Library Instruction about a lesson I designed for an upper-division Critical Race and Ethnic Studies course at UC Merced. I’m a little shy about sharing instructional materials, so this was actually the first time I shared a lesson plan and activity I’ve designed for a class with folks who aren’t my colleagues. I first designed the lesson in Spring 2018, and I’ve tweaked it a few times since then.

As promised at the conference, I got my act together and put up my lesson plan and materials on Project CORA. Let me know if I have typos or broken links. Of course, if you end up using or adapting this, I’d love to know, as well.

Library Instruction West 2018

Library Instruction West 2018 was held at Colorado Mesa University (CMU), in Grand Junction, Colorado in July. (I’ve been working on this post since early August, and it’s now almost mid-September!). The campus is absolutely beautiful.

My colleague and friend Laureen Cantwell also did a tremendous job organizing the conference at CMU.

This was my second time attending LIW, and its become one of my favorite conferences, and not just because Christal and I had a successful presentation. I like its smaller size, and its focus is specific to the work I do. I met some wonderful folks (I need to contact them as a follow-up!), and all of the talks and workshops I attended were useful and interesting.

Here’s a round-up of what I attended, along with some notes.

Pre-Conference Workshop with Maria Konnikova

Psychologist, science writer, and professional poker player, Konnikova is the author of  Mastermind: How to Think Like Sherlock Holmes (2013), emphasizes the importance of slowing down, especially when it comes to solving problems, which is the tactic that Sherlock Holmes uses to solve crimes. In this workshop, she walked us through breathing and visualization exercises and then we played a game of Mafia. (I don’t really enjoy playing games, especially in front of people I don’t know, so when it came for my turn to be accused, I just wasn’t into making my plea and said I was okay with the group just voting me out. LOL! This is a true story. I felt incredible relief leaving the circle.) The point I took was that slowing down really is helpful for creativity.

She also shared two mindfulness apps that she uses, Primed Mind and Headspace.

Embracing the Mystery: Mindfulness, Creativity, and Critical Thinking Techniques from Sherlock Holmes

In this keynote, Konnikova continued her mindfulness theme. Mindfulness helps unclutter your mind, or better organize your mind attic, as Sherlock Holmes calls it. It helps train attention muscles as our brains can’t actually multitask (our brains just switch rapidly through something called rapid task-switching).

If you read the Konnikova piece I linked re: the mind attic, she references a really interesting study that was done about the effect of technology on our mind attics. In our networked world, we are able deploy memory but in a different way.

In a recent study in Science, Betsy Sparrow and a team of researchers from Columbia, Harvard, and the University of Wisconsin-Madison found two important effects: first, when people are primed to think about computers, or when they expect to have access to information in the future, they are far less able to recall the information. However—and this is the second effect—they are far better able to remember where (and how) to find the information. (Konnikova, n.d.)

In the piece, she asks us to consider going through our mind attics on occasion, as the information we’re storing helps us with making decisions. While the post doesn’t necessarily say how, if you consider her book, mindfulness can help.

Just 5-10 minutes of mindfulness a day has many benefits, including clarity of thought, emotional stability, and better problem-solving skills (the Bill and Linda problem). For an example of how mindfulness can help in education, Dr. Amishi Jha‘s research has been very influential.

Mindfulness helps broaden your visual field. I wrote a big fat YES!!! in my notes when she mentioned that folks who are depressed aren’t able to pay attention to as many details. When I was 21, I went through something that really put me in a fog, so I started seeing a counselor. Almost a year later, I walked into his office and asked about the new painting behind his couch. It had actually been there the entire time! I was absolutely shocked. That’s when I knew I was feeling better. I had more clarity.) This keynote also encouraged me to get back into my yoga practice. It’s difficult, but slowing down is something I need to do to help me reset, allowing me to look at things more clearly.

Discovering Student-Centered Instruction: Applying the Framework Using Backward Design

I attended this mostly as a refresher. It reminded me a lot about a planning session my colleagues and I had to begin drafting some digital learning objects for a new GE course. I had also just finished the Thing 22 module of the 23 Framework Things.

I had just given my presentation before this one, so I wasn’t quite in the right mindset to fully engage with the task. I was still trying to tackle one section of the worksheet by the end, but the worksheet is a really helpful planning tool. I’m having trouble locating it and will need to reach out to Cordova and Wanucha to post it here, but it is adapted from the Information Literacy by Design template at ulinstructors.web.unc.edu.

Checklists Are Not Enough: Exploring Emotional Intelligence as Information Literacy

For some students, the issues they are choosing to investigate are highly personal. As a librarian who teaches in a one-shot environment, one of the greatest challenges is rapport. We don’t know the students, and the students don’t know us. I really care about students’ feelings, and I could be inadvertently causing some kind of internal crisis when I’m asking students to consider other factors when developing research questions and finding information.

So often, students are creating questions for which they have already decided what the answer should be, even if its not supported by the literature, but how we approach this issue needs to be done sensitively. Because humans have the tendency to reject information that doesn’t line up with our preexisting beliefs [an interesting study that was referenced is Kahan (2011)], it can be challenging for students to accept reliable sources of information that contradict their experiences and values. Passing the CRAAP test or other checklists isn’t enough (I think most of us agree that these are too simplistic; in the library literature, Meola began discussing this in 2004). How can we help students work through this? How can we help students cultivate awareness of their values? This is an important part of information literacy but one that isn’t addressed specifically in our practice, but there are elements of it in the Framework, and several librarians have done some writing on the role of emotional intelligence in library instruction.

In “Indigenous Information Literacy: Nêhiyaw Kinship Enabling Self-Care in Research,” a chapter in The Politics of Theory and the Practice of Critical Librarianship, Loyer (2018) explains that “[l]ibrarians need to address the student’s whole self..in IL instruction.” In Critten’s (2016) “Death of the Author (ity): Repositioning Students as Constructors of Meaning in Information Literacy Instruction,” which can be found in Critical Literacy for Information Professionals, argues that “[t]he library classroom should be a place where students confront their prejudices.” In a blog post title “Wiretaps and CRAAP,” Kevin Seeber (2017) writes:

“Our ability to evaluate information, and explain that process to others, has to involve recognizing that we, and the people with whom we interact, are whole human beings, each of us bringing a set of lived experiences that are unique. And those experiences, as much as anything, are going to drive what we accept as ‘real.”

And in “Motivated Reasoning, Political Information, and Information Literacy Education,” Lenker (2016) writes, “Information literacy education should broaden its scope to include more than just knowledge of information and its sources; it should also include knowledge of how people interact with information.”

Heinbach offers some practical ways that we can help students better interact with information. For example, we can ask students to think about questions they should always ask themselves when evaluating information, such as, “What are my existing biases?”  We can also have students reflect on any previous life experiences that may have influenced the selection of their research topics. Another method she mentioned that I think would work to help students think a bit more deeply about sources they are evaluating and reading is to have them reflect on how much a particular source helps them learn. Another activity is to have students come up with their own evaluative criteria (I have done this latter activity in an upper division writing class). Heinback also referenced a crowdsourced list of activities and strategies to help counter cognitive dissonance from Kirker and Stonebreaker’s LOEX 2018 presentation.

Check out the presentation at bit.ly/liwfeelingsIL. It was very thought-provoking, and I am looking forward to doing some more reading and work on this topic. I think it has the potential to really help students developing their critical thinking skills in ways that can help shape their responses to information well after college.

Activities for Evolving Student Needs: Teaching Discovery and Citation through Competitive Play 

I know what I said earlier about not really liking games (LOL!), but this was a fun session, and it provided me with ideas to bring back to one of the Spanish instructors I have been working with who isn’t thrilled with the citations students have been producing in their composition papers. (Part of that has to do with just not spending any time outside of sending them to Purdue OWL; one three-month freshmen writing course is not enough.) At the end of the spring semester, she and I got together to discuss activities to help her students with MLA, and I had mentioned that an adaptation of Citation Relay might be helpful and fun. I was so pleased to see that Citation Bowl is another version of the Relay, and it’s a better fit since it’s based off of citations created by citation tools, which is what I had suggested since that’s how students are using to cite (I encourage these tools, but students need to know they aren’t perfect).

What I really liked about the Discovery Puzzle is that students have to both use a search tool and focus on the information available at the item record level. In a webinar I recently attended about critical reading, one of the librarians noted that students also need to learn how to read results lists, and this exercise is one way to encourage a closer examination and help students identify the information they need to create citations. Very clever.

Also, for sources that show that play is a helpful way for adults to learn (child development scholars and practitioners already know that children learn through play), check out:

Teaching the Craft of Writing an Effective Research Question

Although these lessons are used in a for-credit information literacy course, I think they can work in a one-shot environment if instructors would be willing to have students do some pre-work. I’m going to share these lessons with my colleagues because our hope with the new GE curriculum is that we can spend time on research as inquiry for the in-person lesson. We have developed some digital learning objects to help tackle other things students need to know but that can be more readily done online. Note that these lessons are not necessarily in any order. Also, many of these activities have think-pair-share and group elements, but I’ll leave it up to you to read the full lesson plans.

Lesson: Characteristics of Effective Research Questions

Prior to the first lesson, students have to read a chapter in Turabian’s (2010) Student’s Guide to Writing College Papers, which helps them learn the characteristics of effective research questions. (But I believe Markowski said that even if they don’t read the chapter, it doesn’t break the class activity; for one-shot librarians, I think this is crucial.) In class, the students go over the evaluative criteria again and, working in pairs, are provided with a sample research question to improve upon.

Lesson: Peer Review Research Questions

Markowski noted that while students are able to improve sample research questions, evaluating their own research questions is still challenging, but having students peer review each other’s questions is another way to help them transfer what they have learned about effective research questions.

Lesson: Moving Beyond Scenarios

This lesson can help students narrow down research interests into focused statements about their investigation that can then help them pinpoint a research questions. Students are provided with a real-world research scenario (I believe the examples selected are for a specific course) in which they have to condense the topic into a fill-in-the blank statement (I have used variations of this before):

I am working on the topic of _______________ because I want to find out _______________ so I can suggest to _______________ what to do to improve _______________.

From this statement, they then compose a question. The question must also meet the criteria for an effective research question.

Lesson: Topic Brainstorm

I believe this lesson is taken or adapted from Rebuilding Research Writing: Strategies for Sparking Informational Inquiry (2014), which is aimed at high school instructors (I’m adding this to my Goodreads account!).

This lesson has students think about how their specific interest links to a bigger (societal) issue. I think this could be a really effective way to help students who may be selecting specific topics based on current events be better equipped, at least in mindset, to find scholarly information that connects to, but is not exactly the same as), their chosen topic. For example, a student from a Spanish composition class (think of this as the equivalent of first-year writing but in Spanish) wanted to write about a racially-charged incident involving a Republican student group on campus, but the issue was that she needed to use scholarly sources…in Spanish. It was challenging encouraging her to think about, say, activism on college campuses or how colleges and universities are grappling with free speech, etc.

In the Problems Around the World activity, students draw a series of three concentric circles. In the middle (Me) circle, students list something that effects them. In the next circle (Community), they try to tie the issue to something in the community, and then try to tie that to something happening in the country (Nation). I’m sure that there are other ways to label the circles, but I think this is a clever exercise.

Lesson: Narrowing a Topic Brainstorm

What I like about this is that it really shows students that pre-research is a valuable part of the research process. It’s a step that needs to be more clearly spelled out for students. It’s not enough to say to do it; we need to show them how.

In this lesson, the instructor shows students how to develop a topic based on sources. The instructor comes to class with three peer-reviewed articles related to a topic, such as sustainable agriculture and then produces a topical mindmap. From the results of the mindmap, the instructor then poses who, what, where, when questions to the topics in order to fish out a particular line of inquiry. Students then work with a partner to discuss their interests and pose who, what, where, when questions to each other’s topics.

Socially Responsible Pedagogy: Critical Information Literacy through Social Justice

Ernesto Hernández is a former University of California (UC Irvine) and Instruction for Diverse Populations (IS-IDP) committee colleague, and I was excited to attend his program. Before I left to LIW, I had taught a lesson for CRES 101 Race and the Media, and the instructor invited me back to teach for her class again the spring. I plan to write to her about the assignment shared in this presentation because I think it ties in nicely.

Hernández and his colleague Beatty teach Information Navigator (LIBS 1704), which is a required, lower-division course at Weber State University. General education courses must meet the following outcomes: content knowledge, intellectual tools, responsibility to self and others, and must also emphasize connected and applied learning. Courses also must involve a big question and signature assignment. LIBS 1704 is anchored in critical librarianship and based on the understanding that “librarians have a political responsibility to students to engage in critical inquiry that interrogates information about race, class, dis/ability, sexual orientation or gender.” The big question is “How does information literacy help bring awareness to social justice issues?”

For the signature assignment, students produce a research project based on social justice-oriented imagery. Students have to create a group presentation using sources that tie to their topic and the class’ big question. They can choose from seven different images and can opt to write about the artwork itself, or they can use it to launch an investigation about the themes central to the art. The students actually select the “topic” by selecting an image. For example, students who choose “Sun Mad” might write a paper about how pesticides affect farmworkers. Both Hernandez and Beatty agree that using images in this way is a helpful way for students to learn about social justice topics and also provides librarians opportunities to tie topics like these into courses.

Check out the slides at bit.ly/liw18images for more details.

What We Talk About When We Talk About Bias

In many ways, this was a perfect pairing with Heinbach’s Checklists Are Not Enough: Exploring Emotional Intelligence as Information Literacy presentation. I was really happy I went to both of these.

I realized that my notes at this session were not good, so I reached out to Leuzinger about obtaining a copy of his slides. Here is the PDF version of his presentation: What We Talk About When We Talk About Bias

Research as Inquiry in First-Year Composition

Springmier, a librarian, and Miller, a composition instructor and writing center director, delivered a presentation about how Sonoma State University has been able to re-imagine its first-year composition program. Using Baer’s (2016) Information Literacy and Writing Studies in Conversation: Reenvisioning Library-Writing Program Connections, ACRL’s Framework for Information Literacy for Higher Education, and the WPA’s Framework for Success in Post-Secondary Writing, they worked to change the conversation about research and move away from one-shot instruction to collaborative work focused on the research as inquiry frame of the ACRL Framework. (It many ways, I feel like this parallels with the work we are trying to do for the new Spark Seminars at UC Merced.)

Springmier and Miller developed a new, accessible language that brings together both librarian and composition pedagogy, which also shows that the library is an equal partner in teaching research and information literacy. The library then re-marketed its library instruction by packaging instructional activities on a library guide that correspond to the new pedagogy. They introduced these activities, which can be taught by either librarians or instructors, in a series of workshops aimed at writing instructors. (We do this with TRAIL at UC Merced, but, with Spark, we are creating learning objects in Canvas.) I’d really love to talk to Springmier about the research as inquiry guidelines that she and Miller created at Sonoma; I think this could potentially help us be better able to communicate with faculty about the ideas behind the Framework.

Check out the slides at schd.ws/hosted_files/liw2018/e5/LIW.pptx for more information.

I have so much reading to do and ideas to try out as a result of LIW 2018. I’m really looking forward to LIW 2020! If you haven’t attended before, I highly recommend it.

Integrating Intersectionality into Library Instruction & Programming

I’ve had a very busy summer in terms of conferences. I came back from ALA Annual 2018, and right as I was finally getting caught up at work, I was off to Library Instruction West 2018 at Colorado Mesa University. To present! I’ve not been very active in terms of presenting, and this has everything to do with imposter syndrome and having difficulty coming up with a topic (the irony considering how much I like teaching about this), but I took the plunge and was so pleased to have been selected as a presenter.

I worked with Christal Young, Reference and Instruction Librarian at the University of Southern California, to lead a discussion about incorporating intersectional themes in instruction and outreach work. The abstract reads:

Incorporating critical librarianship into daily practice may initially seem daunting due to varying demands and constraints. Given these challenges, how can we help first-year students develop more complex understandings of social issues that they may be researching and writing about in their composition courses? How do we reach first-year students who may have overlapping identities find resources and support during their time at the university? Join two academic librarians who will introduce the efforts they have made to incorporate intersectional themes into instruction and educational programming on their respective campuses. Librarians attending this roundtable discussion will brainstorm and share ideas for engaging in first-year instruction and outreach efforts that promote intersectionality.

We do plan to add on to the initial guide we put together throughout the year.

I was happy to receive nice feedback about our talk while at the conference, and I was also surprised to see it circulate on Twitter a bit via the ACRL Instruction Section and individual librarians. (Thank you!)

I hope our librarian colleagues find our slides and guide helpful.

I will write more about the other presentations and workshops I attended in another post. I really enjoyed this conference, and I learned a lot from my colleagues.

 

Thing 22: Online Teaching

On Friday, my colleagues and I shared what we learned from the Things in the Pedagogy track of the 23 Framework Things. I was assigned Thing 22: Online Teaching. I selected to complete Option 3, though I didn’t do the activity:

Post a brief comment below describing the outline for an online learning object (lesson) using the steps in the book to guide you. What part of the Framework will you focus on? Create an outcome statement, and select one of the common instructional design program activities (p.29) to assess the student’s competency.

However, I do think that I’d be interested in developing something that helps students learn how to approach selecting a database. I imagine including research problem scenarios in which students would need to match up the problem to an appropriate database based on the description. In the notes I posted to my colleagues (see below), I refer to this briefly as we are working on developing content for a new GE course.

Here are my notes.

This module was presented by the steering committee of the New Literacies Alliance, which is a group of librarians from a variety of institutions working to design a common research instruction curriculum based on the ACRL Framework. The lessons they have created tie to particular knowledge practices and dispositions and are licensed under Creative Commons. Many appear in the ACRL Framework for Information Literacy Sandbox. If you have looked at the Sandbox, many of the SoftChalk online modules, such as the Citations tutorial, were designed by librarians involved with the NLA.

For this module, I read Chapter 3 and Appendix E of Creating and Sharing Online Library Instruction: A How to Do it Manual for Librarians (2017) written by three NLA librarians, Joelle Pitts, Sara K. Kearns, and Heather Collins. The chapter outlines how to create learning objects using McTighe’s and Wiggins’ backward design curriculum planning model.

  1. Identify desired results.
    • What should students be able to do at the end of the instruction?
      • Select components of the Framework to teach.
  2. Determine assessment evidence.
    • How will we know if students have achieved the desired result?
      • Choose a Bloom’s Taxonomy level and verb
      • Outline an activity the students will complete to demonstrate desired results
      • Write a learning outcome.
  3. Plan learning experiences and instruction.
    • How can we support learners as they come to understand important ideas and processes?
      • Create redundant digital learning objects to support the learning outcome.
      • Create assessment activity.

Identify Desired Results

  • Learning objects should be kept to 8-15 minutes.
  • The knowledge dispositions or practices you select will need to be modified because many of them are “too big” to cover in one object.
  • Highlight one major frame in the outcome, even though there may be practices from different though related frames at play.
  • Choose a level of expertise [novice, beginner, competent, proficient, expert (Dreyfus & Dreyfus, 1980)].

Determine Assessment Evidence

  • Choose a Bloom’s Taxonomy level and verb
    • “The higher the Bloom’s Taxonomy level, the more difficult it is to design online learning objects and activities, especially if automated grading is desired” (p. 26).
      • This makes me feel a lot better about what can be achieved for modules we develop that are intended for instructors to assign to their students (WRI 01); these would be good for more concrete skills, such as selecting an appropriate/relevant database, etc. It does make me think about the SPRK courses, as well, mostly because two out of my three areas involve databases.
    • Write an outcome
      • The student will + Bloom’s Taxonomy verb + evidence + in order to + desired results = outcome
      • Bloom’s Taxonomy list on p. 27
      • Learning outcome formula checklist on p. 28
      • Common types of instructional design program activities on p. 29

 Plan Learning Experiences

  • NLA has a storyboard template to serve as a guide for developing online learning objects (see Appendix D in the book as this was not included in the PDFs)
    • Introduction, background info
    • Relevancy to students’ lives
    • State the problem and possible solutions
    • Lesson climax activity
    • Assessment
  • Have a peer review your learning object (see the Learning Object Rubric, Appendix E, p. 119)

23 Framework Things

This summer has been busy, and I’m almost in disbelief that it’s July. Due to our busyness, my colleagues I are splitting up the 23 Framework Things for professional development during the summer and fall. (To earn the certificate, however, I would have to complete all 23 modules by the site deadline, which is August 31. I won’t be able to finish by that time, but I do plan to do them all eventually.) My supervisor graciously put together a schedule for us, and our first assignment is due this Friday.  I’ll be sharing my progress here.

If you’re curious, below is how we’re dividing the Things. I’m including my initials only next to the sections I have been assigned; we’re to complete all the Things in the Assessment track. We’ll be meeting to discuss as a group during our semi-monthly Instruction Brown Bags, which is a working lunch meeting to talk pedagogy and teaching in a more casual setting.

Have you completed the 23 Things Framework? Are you working on it right now? Has your library instruction team done these as a group?

Approach

  • Complete Pedagogy Tracks & @ Your Institutions Tracks this summer
    • see assignments
  • Complete Frame Focus Track this summer
    • see assignments
  • Complete Assessment Track over the fall
    • complete all

Pedagogy Track

Instruction Brown Bag

  • Discuss some aspect of the Pedagogy Track.
  • What was your biggest take-away from these readings/activities?  What could you see applying to your instruction practice?
  • Meet to discuss on Friday, July 13

@ Your Institution Track

Instruction Brown Bag

  • Discuss some aspect of the @Your Intitution Track.
  • What was your biggest take-away from these readings/activities?  What could you see applying to your instruction practice?
  • Meet to discuss on Wednesday, August 8

Frame Focus Track (complete 1 or 2 only)

Instruction Brown Bag

  • Summarize article(s) for colleagues based on the Thing(s) you were assigned.  Share what you found to be of most value.
  • Meet to discuss on Wednesday, August 15

Assessment Track (complete all)

Instruction Brown Bags

  • Meet to discuss Things 4 & 11 in September
  • Meet to discuss Things 12 & 17 in October
  • Meet to discuss Things 20 & 23 in November

Critical Reading for Learning & Social Change

ACRL’s Instruction Section’s Discussion Group Steering Committee held its annual virtual discussion forum on June 6, titled “Critical Reading for Learning and Social Change.” The panelists included Anne Graf (Trinity University), Rosemary Green (Shenandoah University), and Stephanie Otis (University of North Carolina at Charlotte).

While I watched the webinar live, I needed to re-watch the recording. You can find the webinar description, recording, chat transcript, and some accompanying materials, including a reading list and a handout with reading tips, at the IS website: acrl.ala.org/IS/annual-virtual-discussion-forum-recording

Towards the end of the presentation, Graf made a statement that really stood out to me: “Reading is done in private, which is why we don’t pay attention to it.” I think this is a fair assessment. As a librarian who teaches mostly in a one-shot landscape, time is limited. Most of what we offer when we mention how to read scholarly articles is a short game plan. I realize that a lot can be done just by showing what Otis calls the physicality of reading. I have never shown students that reading, for me, looks like a marked up print-out with underlines and notes. Graf also notes that she will ask professors how they read, which I think is great. Again and again, I am reminded that modeling helps show students skills that we take for granted. Graf also mentions that one assumption she had been making as a librarian is that teachers teach reading and librarians teach evaluation, but these are not separate acts, and perhaps we do need to do more to close this gap, especially as reading takes a lot more time than students think. (The handout that Otis offers shows that shows that students should read three times…)

This webinar provided some strategies that can help students become aware of their own reading practice. One exercise is to have students reflect on what it means to read academically in a journal prompt. Green, who works mostly with graduate students, says that responses typically range from “reading with purpose, connecting to what one already knows, and reading to reflect.” She also has students complete the Metacognitive Awareness of Reading Strategies Inventory (MARSI), which is about 30 questions. The inventory helps students realize what they are already doing while also cluing them into other strategies. Similarly, Graf has first-year students simply make a list of what they do as readers.

UC Merced’s Bright Success Center (BSC) typically offers a “How to Read Your Textbook” workshop every semester. I do wonder if there is metacognitive component to the workshop. Last year, I had thought to reach out to my contact in the BSC about offering workshops beyond reading for textbooks, which is important, but there are other kinds of materials students have to read while in college. I am feeling much more motivated to reach out since I have something more concrete. If they already do something similar, I would like to observe the workshop to learn what students already know, what they do, etc. It may be able to help inform some of my own teaching in the research classroom.

I seem to have paid the most attention to Graf’s strategies since she teaches in the environment that most closely resembles my own. She also shared an exercise that I think many of us have probably done in some variation. Rather than telling students what to look for, she has students make those connections on their own first. I have done an exercise where students make their own criteria and then apply it to an article, but this is a little different. First, she has all the students find the full-text of an article based on a citation (to get some searching out of the way) and then quickly decide on the source’s quality and appropriateness for their class assignment via a vote on a 1-5 scale. She doesn’t use any polling software for this, but I would be inclined to use it so that students would feel more comfortable sharing what they think. She then engages the class in a Q&A session about things they notice about the article and what else they may need to look at or consider. The conversation generally turns into a realization that students need to spend more time reading the article to determine its relevancy.  The total exercise takes about 10 minutes. She sometimes then has students vote again.

While I didn’t look through the chat transcript, resources that folks shared in the chat include:

 

UC Librarian Review Process

On June 1st, I celebrated my two-year anniversary at UC Merced. Almost a week later, I also received the final packet for my first review.

While librarians in the California State University and California Community College systems are faculty, librarians in the University of California system are not faculty but are academic personnel. Our review process and criteria for advancement do highlight the academic nature of our positions. You can read more about UC librarians’ performance criteria and the review and appraisal process in the Academic Personnel Manual (APM), sections 360-10 and 210-4e.

We are evaluated in a peer review process every two years for those who are in the assistant and associate range or every three years for those who are full librarians. I was hired as an associate librarian with potential for career status. Because I started on June 1, 2016, it meant that I could have a review at 1.5 or 2.5 years as the process is based on calendar years (January-December). I was really worried about my output with the shortened time frame, but I was able to add a note that my review reflected 18 months of work. My supervisor also encouraged me to go through with the earlier review, so that’s, ultimately, why I decided to go ahead. But I was really nervous when I received my review notice at the end of November.

I was asked to provide the contact information of three people who could write letters of evaluation based on some aspect of my work in the last 18 months. For the letters, I asked the chair of a committee I served on from the Librarians Association of the University of California (LAUC); a colleague from an Association of College and Research Libraries (ACRL) committee I serve on; and a writing faculty member at UC Merced whose classes I have taught for a few times. While I didn’t see these letters until the very end of the review process, it helped to know I picked folks I trust.

In early February, I also submitted my current curriculum vitae, current and former job descriptions (an adjustment was made from Instruction Librarian to Instruction and Outreach Librarian in March 2017), goal statements, organizational chart, and my self-review. The self-review:

…consist[s] of a concise, vita-style enumeration of accomplishments keyed to the criteria […] specified by APM 360-10, followed by a narrative discussion of three of the most significant items within APM 360-10 b. (1) and three of the most significant items within APM 360-10 b. (2), (3), and (4).

I listed key accomplishments related to my professional competence and service within the library (A), professional growth and continuing professional education (B), university and library-related public service (C), and research/creative works (D). In the narrative, I also had to discuss three major items related to A, which signals my main job duties. I also had to discuss three other major items related to any combination of B, C, or D.

I was really pleased and a bit taken aback by my supervisor’s response to the documentation I turned in. It wasn’t so much her recommendation that I receive a merit increase and career status but what she wrote about my work. I and so many others in the library and on campus deeply respect her, and a colleague and I half-joke that we feel like we constantly fail her. She wrote five single-sided pages and included this:

It is already evident, from her liaison and outreach work, that Lindsay has made the library, its people, services, and resources more visible to some of our campus constituents. She has successfully started some collaborations and set the groundwork for future partnerships. Overall, I have been impressed with Lindsay’s initiative in reaching out to a variety of campus individuals and believe her endeavors directly support the library’s strategic focus (2017-2020) to engage the community.

[She and I both discovered that I’m not actually eligible for career status because my review came before I was employed for 24 months. Our Associate University Librarian (AUL) pulled me into a quick meeting to explain the error, but all it means is that I will receive career status during my review in 2020. (I still got the merit increase, though. Huzzah!)]

After signing off the initial recommendation, my supervisor submitted all of my documentation, including her narrative and my letters of evaluation, to the Committee on Appointment, Promotion, and Advancement (CAPA). The CAPA consists of my librarian colleagues at UC Merced, minus my supervisor, AUL, Deputy University Librarian (DUL), and University Librarian (UL). The CAPA then looks over all of the documentation and decides whether to agree or disagree with the recommendation, and the chair writes a letter to the UL with the committee’s decision. The UL then writes a letter with his recommendation to the Provost. The Provost then writes a letter back to me with the final decision. I received my letter in the final packet, which the UL went over with me.

This was also the first time I read the letters of evaluation, CAPA letter, and the UL’s letter. I have so much self-doubt, especially since I started my career in an isolated branch campus of a community college, but reading their feedback has made me feel really good and inspired me to continue to do good work for our students, campus, and profession.

I also learned something new about myself from the review: I’m quite relational. The CAPA letter specifically notes, “…[These activities] all speak to her collegiality, collaboration, and support for the success of others that characterize her professional endeavors.” I don’t think I had ever realized this, at least to this degree. Just like I do with thank you cards, I’ll be keeping this review packet near when I need a boost.

I also learned that I am pretty old-school when it comes to keeping track of my work. I have tried a variety of apps and online programs, and, ultimately, what works for me is to look at my color-coded Outlook calendar at the end of every month for classes and workshops I’ve given and webinars I have attended and note them down in Word / Google Docs. I also keep track of major projects in a planner, so I can see what I worked on every week, though I am not always good about filling it out. Last month, I realized that I could just simply start the document that I will be turning in for my review in 2020. I set it up with the headings I will eventually need, and it’s been going well so far, especially for the sections related to professional development and research/creative works. If you’re a UC librarian, here’s the basic template I am using, which can be downloaded and adjusted to fit your needs: bit.ly/uclib_review_template

If you are new to the UC librarian review process, don’t panic. Your colleagues who have been through the process will be happy to share tips. And when you get back your successful review, please celebrate and take joy in what your colleagues within and outside the library and your campus had to say about your work.

Predictable Misunderstandings in Information Literacy: Anticipating Student Misconceptions to Improve Instruction

I finally was able to watch the recording of Lisa Hinchliffe’s Credo webinar, “Predictable Misunderstandings in Information Literacy: Anticipating Student Misconceptions to Improve Instruction,” in which she provides an overview of the preliminary results of a qualitative study she conducted to determine what librarians believe are first-year students’ misconceptions related to information literacy.

In 2017, Library Journal and Credo Reference conducted a survey to learn how two- and four-year institutions tie information literacy to the first year experience. The survey results, “The First-Year Experience Instruction Survey: Information Literacy in Higher Education,” indicate that students are not well-prepared to conduct academic research, lack experience using libraries, don’t understand that they need to learn research skills, and are overconfident in their abilities. Librarians’ challenges in teaching information literacy include limited contact time with students, having too many outcomes, not having specific assignments to contextualize lessons, and not sharing the same expectations as course instructors. There were over 400 comments related to the findings.

Hinchliffe and her research assistants were curious to know if there are student misconceptions that drive errors in information literacy practice. These misconceptions are plausible inferences based on previous experience. Once we can identify these misconceptions, we can help students unlearn habits and strategies that worked for them in high school but may not serve them as well in college [see Wiggins and McTighe’s Understanding by Design (2008)]. Hinchliffe and her assistants coded responses to the report that seemed to answer “What is challenging about teaching first-year students?”, removed duplicates, and then synthesized the responses into nine summary misconceptions to form an initial inventory.

Students:

  1. think that they shouldn’t ask for help
  2. don’t see themselves as “scholarly apprentices” (view themselves outside the community of practice)
  3. think of research as a linear process
  4. think of the library as the place to find books
  5. equate relevancy search rankings as a measure of quality vs. relevance to the search statement they enter
  6. conflate achieving access and information quality (don’t understand that finding information isn’t the same as finding “good” information)
  7. believe that free online resources are sufficient
  8. believe that Google is a sufficient search tool
  9. believe they are information literate (Hincliffe later explains that students interpret information literacy as a cross between computer and digital literacy)

In the second phase of this project, Hinchliffe and the research assistants held librarian focus groups online to discuss the misconceptions. The librarians noted other student misconceptions, including:

  • all library resources are credible
  • every question has one right answer (rather than seeing research as an opportunity to explore possible answers)
  • the library is the place to study or work with fellow students (no mention of collections or resources)

As a practicing librarian with a limited five years of full-time experience, I have an anecdote for each of these. While further research needs to be conducted, what strikes me about this is that we can redirect some things we do in the classroom to help dispel some of these misconceptions. Hinchcliffe also reminds us that the best way to do this is to provide students with the opportunity to encounter these misconceptions so they can self-correct their assumptions.

I am very much looking forward to seeing how this research continues to take off and what it might mean for those of us in the front lines. I also think having a discussion around these misconceptions might be particularly good to have with librarian colleagues who teach, as well as course instructors.

Stat Lit & Other Small Writing

Although I finished graduate school six years ago this week, and I have been working as a full-time professional librarian for four years, I’m still a new librarian. However, now that my role is more specific, I feel more confident about spending most of my professional time and energy in instruction and outreach. I actually a couple of small pieces of writing in these areas this year, and I also have another couple of pieces coming out this spring.

I didn’t intend to set and meet any writing goals in 2017, partly because I struggle with selecting topics (the irony is that I help students with this) and partly because I thought that if I even expressed it in my goals statement, I’d jinx myself. But, somehow, I found things to write about on a small scale. Just recently, a colleague from Immersion tweeted a post about writing from The Librarian Parlor. In “‘I Wish I had Known That!’ Advice from the Field, A Librarian Parlor Series,” guest contributor Alison Hicks‘ first bit of advice for reluctant writers is to start small, from book reviews to reporting on professional development activities. Her post was very encouraging, and, if you’re newer to writing like I am, I hope you’ll be inspired by her advice. Starting small has been very liberating for me because it’s low-pressure.

In June, Lynda Kellam (who is awesome and was not at all bothered that a newbie librarian cold emailed to ask for help!) and I published “Keeping Up With…Statistical Literacy.” Keeping Up With… is an ACRL series focused on “trends in academic librarianship and higher education.” Last December, I was doing some reading on statistical literacy while researching lesson plans related to statistics and government information. I hope to one day be able to collaborate with a faculty member to create a lesson on statistical literacy for a class or do some more work in this area. (Um, and the world’s statistical literacy guru actually reached out to us about our little piece. It was super exciting!)

This year, I’m serving as co-convener of ACRL’s Library Marketing and Outreach Interest Group. In December, my fellow co-conveners and I published a short bibliography of free and low-cost marketing resources, including our brand-new LibGuide, in College & Research Libraries News. Check out “Marketing for the Beginner: Resources from the ACRL Library marketing and Outreach Interest Group.” The guide is linked in the article. We hope folks will find it useful and continue to contribute to the guide.

College and Research Libraries News

When I was about to transition to my new position at UC Merced, I submitted a chapter proposal for the Library Outreach Cookbook, which is part of a series of bite-sized ideas for librarians. This spring, I learned that my proposal, “Pass Me Smore Books, Please! Promoting New Print Library Books at a Small Community College Library,” was accepted for publication. I submitted the final draft this summer, and the book should be out in February 2018.

I’m also working on reviewing Video Marketing for Libraries: A Practical Guide for Librarians for Public Services Quarterly. It’s due in February.

Video Marketing for Libraries: A Practical Guide for Librarians

I’d like to set some other writing goals for 2018, but I’m pretty pleased to have taken the plunge in 2017.

5 Immersive Things

Hello. It’s been a while. If you recall, in the spring, I found out that I was accepted into ACRL’s Immersion program, which was held at the end of July at Champlain College in beautiful Burlington, Vermont.

The bad: traveling.

I hadn’t ever been to New England before, so I wasn’t quite prepared for traveling here. I had an absolutely crazy experience traveling both to and from VT. It involved switching airports (Dulles to Reagan) and airlines on the way there after a flight cancellation. I ended up sharing a hotel room with a librarian from Oregon State University who happened to be on the same cancelled flight. If I remember correctly, the new flight was also delayed. On the way home, the flight was delayed, which meant I wasn’t going to make my connection. I ended up staying overnight but had some treats with a new librarian friend from American University to help cure my travel woes. I was down to wearing exercise pants and a t-shirt. (I also broke a pair of sandals during my week, too!) With all my extra time, I ended up reading three books. I was so happy when my husband picked me up at the airport in Sacramento.

The good: friends and learning.

I met some new librarian friends, learned new theories and teaching ideas, and then I learned that I know more than I thought, too. I have more to learn from the resources mentioned throughout the program. I haven’t cracked open that binder in a while.

Below are five things Immersion helped cement in my mind, though they aren’t necessarily earth-shattering.

  • We have assumptions about teaching and learning that are counter-productive.
    • Ex: Curricular integration of IL is the gold standard—> we tend to view one-shot workshops as sub-par learning experiences.
      • I never thought about this before. I personally view one-shots as sub-par, but learning can and does happen in single lessons. I’m not sure if this helps, though. I put a lot of pressure on myself because I think of the teaching I do as the one and only opportunity I have to show the value of librarians to students.
      • Pick one place to be “transformational” in.
        • This has to do with the GeST windows model. During Immersion, we were taught not to think of any window as better than another, but my colleagues didn’t necessarily read it that way. I need to do some re-reading.
    • Ex: Teaching is a calling—> we become overly critical.
      • Teaching is hard. Teaching is even harder when you’re a guest teacher. As a librarian, I don’t have the same rapport with students the way the classroom instructor does, and I don’t have the benefit of knowing what has really been done in or out of class to prepare for research instruction.
  • Discussion is not always discussion.
    • Is it really “serial questioning”?
      • Social constructivism: discovery-based, student-focused, authentic, collaborative, cooperation in small groups, etc.
      • This explains why I didn’t enjoy “class discussions” in college. They were never really discussions.
  • Assessment helps you design your class.
    • What do you want students to be able to do? How will they show you?
      • Plan activities accordingly.
  • Activity does not equal active learning.
    • Active learning requires that students apply/reflect.
  • Negotiate for 2-3 measurable learning outcomes.
    • Sometimes faculty can make decisions if you provide a list of suggestions/possibilities.
      • I like this strategy because it shows faculty how much variety exists and that not everything can be accomplished in one session.
      • It really makes me think that instruction menus are more useful as negotiation tools for librarians than as a guide for instructors. I like having a menu as a reference for myself.

I wasn’t quite willing to put this in my list above because I have a lot to mull over about it, but a question I wrote down in my notes is, “What are we asking students to give up?” This hit home to me even more when one of the Immersion instructors asked me why the pre-assignment I was working on for a potential class needed to be in Credo Reference. “If you really want them to do it, why not Wikipedia?” I mean, really, why not? It was pretty liberating. I also brought up this question to my colleagues post-Immersion, and it reminded them of the C&RL News article “Library Instruction for First-Year Students: Following the Students’ Path,” in which the author shares that she started using Google Scholar in instruction sessions. The author uses the term “desire lines”; library folks will quickly see the UX practice here. I really think this is something to think about a little more, and I’d love to do something related to this question of what we’re asking students to give up when we teach research skills and concepts. (If you’re reading this, and you’d like to partner on something, shoot me a message!)